Terms of service

Terms of Service – Polar Avenue

Last updated: [insert date]

These Terms of Service (“Terms”) govern your use of the Polar Avenue website and services. By accessing our website or placing an order, you agree to be bound by these Terms.


1. Company Information

Polar Avenue
Chamber of Commerce 92617212


2. Applicability

These Terms apply to all offers, orders, and agreements between Polar Avenue and its customers.

Polar Avenue reserves the right to modify these Terms at any time. Updated versions will be published on our website.


3. Products & Availability

We strive to display product information as accurately as possible. However, we do not guarantee that descriptions, images, or prices are error-free.

Polar Avenue reserves the right to:

  • Correct errors

  • Change product information

  • Cancel orders in case of pricing or stock mistakes

If an order is canceled, any payments will be refunded promptly.


4. Orders & Payments

Orders are processed once payment has been successfully received.

We accept payments through secure third-party payment providers.

Polar Avenue reserves the right to refuse or cancel any order for legitimate reasons, including suspected fraud or misuse.


5. Shipping & Delivery

Delivery times are estimates and not guaranteed.

Polar Avenue is not liable for delays caused by carriers or customs authorities.

Risk of loss transfers to the customer upon delivery to the provided address.


6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.


7. Liability

Polar Avenue shall not be liable for indirect or consequential damages, including loss of profit or business interruption.

Our liability is limited to the purchase amount of the affected product, except in cases of intent or gross negligence.

Nothing in these Terms excludes statutory consumer rights.


8. Force Majeure

Polar Avenue is not responsible for failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, supplier failures, or government actions.


9. Intellectual Property

All content on this website (including text, images, logos, and designs) is the property of Polar Avenue and may not be used without written permission.


10. Privacy

Personal data is processed in accordance with our Privacy Policy.


11. Complaints

Complaints should be submitted via email. We aim to respond within a reasonable timeframe.


12. Governing Law

These Terms are governed by the laws of The Netherlands.

Any disputes shall be submitted to the competent court in The Netherlands, unless mandatory consumer law provides otherwise.